In-House Expertise

From Safety Services to Claims Consultants to Quality Assurance, every Graham client has constant access to a team of the right people, trained to deal with the nuances of the company's tailor-made risk management program.

Unlike some competitors, Graham has the on-site resources and technical expertise to analyze insurance policies with your individual exposures in mind, so we can recommend tailored risk management solutions that meet the distinct needs of each client.

Our in-house experts are immersed in our clients' business and risk management issues. We're there every day, not just when issues arise, working with our clients proactively to update and improve their insurance programs, lower their cost of risk and ultimately drive long-term business value.

Safety Services
With extensive experience in industries ranging from manufacturing to construction to transportation, our in-house safety experts bring unique insights to our clients' safety challenges.

The Graham Team works with you to design and implement a customized safety program to reduce claims and impact the most significant driver of insurance costs -- losses. But we don't stop there.

Our safety experts are available to monitor and enforce your loss control program. As an added measure of detail, we provide clients with a safety plan detailing the programs developed in partnership with their Graham Team.

Superior Claims Services
The Graham Company's in-house Claims Service Department is like none other in the industry. We have dozens of in-house claims professionals, supported by in-house legal resources, that are trained to lighten your administrative burden and achieve the greatest impact on insurance costs.

Our professional Claims Consultants work as your advocate to maximize coverage, aggressively oversee your claims, evaluate and monitor claims reserves and provide proactive communication between you and your insurance carrier. We understand the impact a true claims advocate can have on a business. That's why a dedicated Claims Consultant is assigned to every Graham account.

The Graham Company's investment in claims services pays dividends for our clients and has proven to be one of the keys to our success.

Quality Assurance
Supporting each tier of the Graham Account Team is an in-house Technical Development Department that serves as an independent quality assurance unit. In addition to training and education, the Technical Development Department performs Quality Assurance Reviews of the work of every Account Manager, Producer and Claims Consultant. This department conducts compliance audits, policy check-ups and in-depth account reviews. This sharing of best practices results in continuous improvement in quality and service for every Graham client.