Knowledge Center

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May 08, 2023

Beyond Burnout: Reclaiming Purpose In Aging Services

Is It Burnout?   Working in aging services isn’t just a career, it’s a calling. And as a leader in this industry, it’s obvious that you care about people—not only the pa...

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April 13, 2020

H&HS WEBINAR SERIES: Strategies to Combat COVID-19 [Recap]

Care and service organizations must take action to safeguard residents and clients, many of whom are at greater risk for contracting COVID-19 due to their age or underlying conditions. To as...

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November 26, 2019

Fall Forum Recap: Innovation in Behavioral Health

The health care landscape is rapidly changing, and what was once an industry focused predominantly on individuals’ physical health has transformed to now encompass caring for the individual’...

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April 30, 2019

Ensuring Workforce Resilience – Part 2

During this year’s Spring Forum we focused on the impact employee stress and burnout can have on an organization from a risk perspective. With today’s workforce facing mounting pressures, st...

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April 18, 2019

Ask the Expert: Addressing Employee Burnout and Impact on Organizational Risk

What is causing workplace burnout? Employees in today’s workforce are expected to operate in highly demanding environments and to show resilience against growing psychological burd...

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February 20, 2019

Ensuring Workforce Resiliency – Part 1

Many employees in today’s workforce are expected to operate in highly demanding environments and to show resilience against growing psychological burdens. Several occupations are experiencing...

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January 08, 2019

Leveraging Data in Health and Human Services

As we kick off 2019, it’s only fitting to examine how data analytics is transforming the healthcare industry and what that impact will look like moving forward. A recent report stated that h...

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December 18, 2018

Challenges Facing Behavioral Health & Human Services CFOs

While it is inevitable that CFOs at nonprofit behavioral health organizations will face many challenges in their day-to-day operations, what doesn’t have to be inevitable is facing those cha...

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July 30, 2018

Reducing the Risk of Lawsuits in Health & Human Services

For health and human services organizations, the risk of a lawsuit – and the resulting damages – is not new. But the consequences can be especially devastating for agencies that work with vu...

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June 04, 2018

Preventing Sexual Abuse or Misconduct in Health and Human Services Organizations

A quick scan of recent headlines – including the latest high-profile story about a nursing home that has been found 85 percent liable for the 2013 sexual assault of an 82-year-old resident –...

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April 10, 2018

Benefits Brief: Designing Benefits Programs for a Changing Workforce

For most organizations, attracting and retaining top talent is a top priority – after all, a successful company starts with assembling a team of smart, dedicated employees. Because health an...

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March 27, 2018

The Value of Drug Carve-Outs

According to recent reporting in Reuters, U.S. spending on prescription medicine is expected to escalate to $610 billion by 2021. This startling statistic is a major concern for many of our ...

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October 25, 2017

Three Tips for Safe Patient Handling

A Bureau of Labor Statistics report revealed that across all industries, 33 of 10,000 full time workers suffered from overexertion injuries. However, this type of injury doubled when looking ...

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May 01, 2017

The Impact of Low Employee Morale on Workplace Safety in Healthcare Institutions

Are the healthcare professionals at your company happy at work? If not, what are you doing to change it? According to a recent report by The Conference Board, less than half of people in the ...

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April 07, 2017

Mitigating Risk in Healthcare Institutions

No one likes getting sued. Especially in the health and human services field, the long and tedious process can cause the prosecuting party – generally a patient or a patient’s family – and th...

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